Careers

CAREERS

Our goal is to hire a diverse group of talented individuals who are committed to the Agency’s mission of ensuring the safety and well being of elders and those with disabilities residing in the Greater Boston area.

If your passion is to join an organization where you can make a difference, have a positive impact on the lives of others, Central Boston Elder Services is the place for you!

DIVERSITY AND INCLUSION

Diversity at Central Boston Elder Services is not a goal, but rather a journey. It is an endless process identifying and incorporating differences in an ever-changing world. At CBES, we understand the importance of diversity and are passionate about the mission we have undertaken. Acknowledging and taking advantage of differences in who we are, how we think, how we contribute ultimately creates a workforce that is more productive and accepted in the marketplace.

Contact

CBES Human Resources – Recruitment
Call: 617.277.7416
Fax: 617.277.5025
Email:hr@centralboston.org

Location

2315 Washington Street
Roxbury, MA 02119

To learn more, please review the list of employment opportunities outlined below.

List of Positions

Bilingual Care Manager

The Bilingual Care Manager will interview elders (in their native tongue) for home care services to determine eligibility in home, hospital, nursing home, or other appropriate location. Conduct initial and periodic assessments within required time frames of elders’ physical, social, emotional and environmental status to determine needs. Complete all home visits and paperwork within guidelines of EOEA regulation and Agency policy.

  1. Develop a comprehensive service plan with elders, utilizing:
    • Informal supports (family, friends, clergy, etc.)
    • Community resources (medical, legal, housing, etc.)
    • Home care purchased services
  2. Implement service plan through contact and coordination with support persons, resources, and home care provider agencies.
  3. Advocate for elders when necessary. Encourage elder’s participation in service plan implementation. Provide Information and Referral Services when needed. Refer elders to other appropriate programs, including Medicaid Waiver, Respite, and Managed Care in Housing or other available and appropriate resources.
  4. Maintain up-to-date client records, including progress notes and all other required forms. Complete and submit to supervisor on a timely basis all home care forms, referral forms, and data entry documents as required by EOEA regulation and Agency policy.
  5. Provide translation between CBES staff and non-English-speaking clients as needed.
  6. Provide access to essential services to elders in the community by translation of functional needs to CBES Intake staff and other community service vendors.
  7. Provide translation of written material, e.g., brochures, letters, forms, etc., when needed.
  8. Complete, review and submit all statistical information and other administrative paperwork as required by Care Manager Supervisor and/or current Agency policy.
  9. Assist elders with housing issues, public assistance, insurance and financial benefits, long-term care admissions, legal issues, including identifying needs, locating resources and completing all applications and paperwork as necessary.
  10. Identify elders in at-risk situations, including abuse, neglect and financial exploitation. Report to and collaborate with appropriate crisis intervention agency, including Protective Services and Elders at Risk programs, to alleviate abuse, neglect and other crises.
  11. Coordinate service provision to elders, including collaboration with vendors, health care providers, and other human services agencies. Administer clustered service delivery, including completion of block service authorizations and facilitation of site meetings on a regular basis.
  12. Participate in Quality Assurance process of home care service delivery in accordance with EOEA regulation and Agency policy, including peer Care review and home visits. Provide feedback on vendor service provision for annual audits.
  13. Update professional skills, knowledge of community resources and gerontological issues. Keep informed of all current Agency and EOEA regulations, policies and procedures.
  14. Attend all required meetings and training.
  15. Complete other tasks as periodically assigned by Agency administration.
  16. Other duties as assigned
Apply

Bilingual Protective Services Worker

Preferred languages – Cape Verdean, Haitian Creole, Spanish, Vietnamese

The Bilingual Protective Service Worker receive and investigates reports of elder abuse and self-neglect.  Provides consultation and referrals as necessary.  Completes comprehensive assessments of the elder’s needs, risks and capacity to make decisions.  Provides problem-focused, goal-oriented, short-term casework/counseling interventions to elders determined to be suffering from a reportable condition of abuse, neglect, financial exploitation and/or self-neglect. Ensures all documentation is entered into Harmony APS computer software in accordance with protective service regulations and agency policies.

Qualifications:

  1. Bilingual Protective Service Worker must be fully fluent verbally and written in English and Native dialect. 
  2. A Bachelor’s degree from an accredited school in social work, psychology, counseling, human development, or gerontology plus at least two years’ experience in counseling, casework or case management providing protective, domestic violence or crisis intervention services.; or  a Master’s degree from an accredited school in social work, psychology, counseling, human development, nursing or gerontology plus at least one year of experience in counseling, casework, or case management preferably in a Protective Services, domestic violence or crisis intervention capacity. Prior experience working with elders preferred; sensitivity to elder issues required.
Apply

Bilingual Staff Registered Nurse (Chinese, Russian, Spanish)

The Staff RN is responsible for insuring that EOEA’s Interdisciplinary Case Management Standards are met.  The Staff RN will conduct home visits to assess clients’ functional, health and income status to determine eligibility and appropriateness for community long term care services and programs and coordinate services to clients.

Qualifications: Must possess a valid Massachusetts license to practice as a Registered Nurse. Minimum of three years clinical experience, one of which must have been in community nursing.

Apply

Housing Specialist

The Housing Specialist in collaboration with the Options Counselor, CSSM Transition Coordinator, Protective Services, and other State Home Care (Anchor) Programs, in order to avoid homelessness. Responsible for assisting at-risk clients to identify lodging deficiencies to ensure housing needs are adequately met.

Qualifications:

  1. Assist Elders who are facing eviction and homelessness.
  2. Work effectively with housing resources, housing authorities and community providers toward the goal of obtaining safe and adequate housing for elders in our community.
  3. Maintain a resource library of temporary and permanent housing options for elders at risk for homelessness.
  4. Identify subsidy alternatives for rent payment, down payments, first/last month payments based upon financial need.
  5. Work with client to identify appropriate housing options.
  6. Assist with the completion of housing applications.
  7. Assist client in obtaining information and identification which may be required as part of the housing application process.
  8. Advocate on behalf of client in Housing Court.
  9. Works with court, landlord etc. to develop strategies to assist the client in maintaining tenancy, occupancy.
  10. Coordinate transportation to housing appointments and Housing Court if the client is unable to coordinate transportation.
  11. Follow up on behalf of the client, when appropriate, to obtain the status of housing applications, as well as tenancy preservation plans agreed upon in Housing Court.
  12. Work with the client to ensure they have basic items to outfit the new living situation.
  13. Identify additional resources as needed to support to the client.
  14. Accompany client to court, complete necessary documentation to secure alternate housing.
  15. Ensure all documentation are entered into the applicable agency required software system (APS computer software in accordance with protective service regulations and agency policies).
  16. Other tasks as assigned.
Apply

Protective Service Advocate

Receive and investigate reports of elder self-neglect: eviction and homelessness prevention.  Work effectively with housing resources, housing authorities and community providers toward the goal of obtaining safe and adequate housing for elders in our community.  Complete comprehensive assessments of the elder’s needs, risks and capacity to make decisions.  Provide problem-focused, goal-oriented, short-term casework/counseling interventions to elders determined to be suffering from a reportable condition of self-neglect.  Tasks will include (but not limited to) accompanying elders to court, completing necessary documentation to secure alternate housing. Ensure all documentation are entered into Harmony APS computer software in accordance with protective service regulations and agency policies.

Qualifications:

    1. Receive reports of elder self-neglect related to eviction concerns. Obtain all required verifications and other related documentation to complete application process.
    2. Complete comprehensive assessments within 30 calendar days from date of referral.
    3. Provide Crisis management for elder related issues around potential eviction/homelessness.
    4. Assess elder’s capacity to consent to Protective Services Housing Advocate and ability to understand consequences of pending housing concerns.
    5. With elder’s consent, contact relevant collaterals.
    6. Research and be familiar with best practices in Protective Services and with Housing Court to allow for evolving and continuing success of intervention and initiatives.
    7. Working knowledge of housing resources and services available: such as HUD, BHA, Elder’s Living at Home
    8. Conduct thorough investigations of reports of elder self-neglect within regulated time frames, including interviewing the elder and contacting collateral sources for information. Consult with supervisor throughout investigation and on case opening.
    9. Continually assess and document elder’s level of risk and respond to factors placing elder at risk.
    10. Meet weekly or more frequently if needed, with designated PS Supervisor to review cases, discuss case determinations, risk assessments, and changes in consumer status.
    11. Complete all APS data entry and documentation as required by EOEA and CBES policies and procedures.
Apply

Protective Service Supervisor

Direct supervision of Protective Service (PS) Workers to ensure that services provided in response to PS reports are in full compliance with EOEA regulations and agency policies. Provide and document ongoing consultation and direction to staff during investigations and at all critical case junctures. Ensure documentation and case determinations are entered appropriately into Harmony APS.

Qualifications

  1. Licensed Independent Clinical Social Worker or other high-level professional degree desirable. Master’s degree from an accredited school in social work, psychology, counseling, human development, nursing or gerontology with at least two years of experience in areas of counseling, casework, domestic violence or case management in a human services agency providing protective or crisis intervention services to the elderly or a Bachelor’s degree from an accredited school in social work, psychology, counseling, human development, nursing or gerontology plus five years of experience in areas of counseling, casework, domestic violence or case management in a human services agency providing protective or crisis intervention services to the elderly .
  2. Previous supervisory experience highly desirable.
  3. Effective client advocacy skills and the ability to empower elders as well as those with people with disabilities in improving the quality of their lives.
  4. Must have demonstrated leadership ability, problem solving skills, strong interpersonal and team building skills for managing within a multi-ethnic and racially diverse environment.
  5. ASAP and EOEA documentation experience preferred.
  6. Strong written, interpersonal, and presentation skills that convey a positive attitude and build relationships with clients and coworkers.
  7. Must be organized and detail oriented, possess strong time management and priority settings skills with the ability to handle diverse responsibilities and to work independently with minimal supervision.
  8. Must be capable of working with a high degree of independence, using good judgment to anticipate and resolve issues as they arise.
  9. Strong computer knowledge, skilled in Microsoft office programs, and proficient typing.
  10. Ability to work in a fast-paced and changing environment.
Apply

Protective Services Worker

The Protective Service Worker receive and investigates reports of elder abuse and self-neglect. Provides consultation and referrals as necessary. Completes comprehensive assessments of the elder’s needs, risks and capacity to make decisions. Provides problem-focused, goal-oriented, short-term casework/counseling interventions to elders determined to be suffering from a reportable condition of abuse, neglect, financial exploitation and/or self-neglect. Ensures all documentation is entered into Harmony APS computer software in accordance with protective service regulations and agency policies.

Qualifications:

1. Protective Service Worker must be fluent in the English language in both written and verbal capacities.

2. A Bachelor’s degree from an accredited school in social work, psychology, counseling, human development, or gerontology plus at least two years’ experience in counseling, casework or case management providing protective, domestic violence or crisis intervention services.; or a Master’s degree from an accredited school in social work, psychology, counseling, human development, nursing or gerontology plus at least one year of experience in counseling, casework, or case management preferably in a Protective Services, domestic violence or crisis intervention capacity. Prior experience working with elders preferred; sensitivity to elder issues required.

Apply

Senior Accounting Officer

The Senior Accounting Officer maintains the Agency’s accounting records and establishes and monitors internal controls in accordance with generally accepted accounting principles.

Qualifications:

  1. Responsible for the Agency’s Accounts Receivable and Accounts Payable functions, ensuring vendors are paid on correctly in accordance with their terms and expenses are properly recorded.
  2. Manage collection of monthly requests for contract reimbursements using detailed Accounts Receivable information.
  3. Prepare monthly account reconciliations.
  4. Integrate accounting software, tracking the budget to actual results achieved to provide timely financial reports to budget managers.
  5. Assist with the month-end closing process.
  6. Assist in preparing the Agency’s annual operating budget.
  7. Provide support during the annual financial audit and assist in preparing year-end tax return schedules.
  8. Serve as payroll back-up processing bi-weekly payroll
  9. Ensure that internal controls are in place that protect the organization against fraud and provides assurances that the accounting records are accurate, complete, and meet the requirements of auditors.
  10. Continuous process improvement to ensure that the organization is running a best-in-class finance and accounting function.
Apply

CBES Benefits

The Benefits Package includes but is not limited to:

    • Blue Cross / Blue Shield Health & Dental coverage – effective first day of employment
    • Paid Vacation, Holidays, Personal, and Sick Days
    • Retirement Plan – 403B
    • Tuition Assistance
    • Short/Long Term Disability Insurance – Employer Paid
    • Life Insurance – Employer Paid
    • Health Reimbursements and Flexible Spending Accounts
Interested Applicants

We are committed to building a pipeline of talent. If you are interested in making a difference, please submit your resume for future consideration.

Send us your resume
email: hr@centralboston.org
fax: 617.277.5025