Our goal is to hire a diverse group of talented individuals who are committed to the Agency’s mission of ensuring the safety and well being of elders and those with disabilities residing in the Greater Boston area.

If your passion is to join an organization where you can make a difference, have a positive impact on the lives of others, Central Boston Elder Services is the place for you!


Diversity at Central Boston Elder Services is not a goal, but rather a journey. It is an endless process identifying and incorporating differences in an ever-changing world. At CBES, we understand the importance of diversity and are passionate about the mission we have undertaken. Acknowledging and taking advantage of differences in who we are, how we think, how we contribute ultimately creates a workforce that is more productive and accepted in the marketplace.

Interested Applicants

We are committed to building a pipeline of talent. If you are interested in making a difference, please submit your resume for future consideration.

Please submit your resume here:
or via email to:
Applicants may also submit via fax or mail. See below for details:


By Fax

By Mail
Central Boston Elder Services
Human Resources Department
2315 Washington Street
Boston, MA 02119

CBES Benefits

The Benefits Package includes but is not limited to:

    • Blue Cross / Blue Shield Health & Dental coverage – effective first day of employment
    • Paid Vacation, Holidays, Personal, and Sick Days
    • Retirement Plan – 403B
    • Tuition Assistance
    • Short/Long Term Disability Insurance – Employer Paid
    • Life Insurance – Employer Paid
    • Health Reimbursements and Flexible Spending Accounts

Open Positions

To learn more, please review the list of employment opportunities outlined below.

Bilingual Geriatric Support Services Coordinator

The Bilingual Geriatric Support Services Coordinator (GSSC) is the care manager assigned to work with SCO enrollees and is a member of the Primary Care Team (PCT).  With the SCO Program Coordinator, the Bilingual GSSC is responsible to coordinate and provide community social services to SCO enrollees in accordance with the SCO’s policies, procedures and practices. (Senior Care Options Programs: United Health Care)


  1. Ability to speak and write fluently in English and in one of the following foreign languages: Spanish, Russian, Somalian, Chinese, Vietnamese, Haitian/Creole or Portuguese Creole preferred.
  2. Bachelor’s Degree and two years professional experience in case management, services coordination, outreach and/or advocacy with persons over the age of 65 preferred.
  3. Ability to assess clients and their needs and knowledge of the community-based service network.
  4. Excellent interpersonal and problem solving skills required.
  5. Ability to work with a diverse population and within a multi-disciplinary team.
  6. Access to car required.

Physical Requirements of the Job:

  1. Ability to lift and carry objects frequently weighing up to 10 to 15 pounds.
  2. Ability to climb stairs.
  3. Ability to travel to the community to perform visits at consumers’ home.
  4. Work requires regularly standing, stooping, and bending.

Bilingual Long Term Supports and Services Care Coordinator (BAP ACO)

Central Boston Elder Services is a Long-Term Services and Supports Community Partner (LTSS CP) based entity which partners with MassHealth contracted Accountable Care Organizations (ACOs) and Managed Care Organizations (MCOs) to promote coordination in the delivery and receipt of LTSS services to Enrollees.

The role of the Bilingual Long Term Supports and Services Care Coordinator is to provide outreach, LTSS care planning, care team participation, LTSS coordination, support transitions of care, provide health and wellness coaching and connect Engaged Enrollees with social services and community resources. The LTSS Care Coordinator will follow defined timelines to meet the EOHHS requirements of qualifying events. The Coordinator is responsible for documentation in the electronic platform and complying with all data entry, data integrity, and data tracking requirements.


  1. Ability to visit consumers in the environment in which they reside such as the individual’s home, apartment, shelter, group home etc.
  2. Must possess advanced skills in consumer assessment and be able to assess the physical conditions of the consumer’s home as well as the consumer.
  3. Exhibit interpersonal flexibility, initiative, and teamwork.
  4. Solid organizational skills.
  5. Ability to use computer systems in various environments (mobile phone, desk-top, tablet).
  6. Ability to learn and utilize various software programs.
  7. Acceptance of the right to self-determination.
  8. Maintains consumers’ rights, privacy and confidentiality in all aspects of the job, including those relating to diagnosis and consumer records.
  9. Promotes and employs ethical actions at all times with consumer’s families and others.
  10. Participates in performance improvement activities as requested to do so.
  11. Identifies and communicates opportunities for improvement.
  12. Demonstrates excellent customer service by conducting daily activities, communications and interactions in a cooperative, positive and professional manner.
  13. Proficiently and effectively read, write and communicate in English.
  14. Communicate in a manner appropriate and respectful to the comprehension level of the consumer and/or family.
  15. Maintains the responsibility for punctuality and attendance as defined in the agency policy to ensure optimal operation of the program.
  16. Submits requests for vacation, days off, etc. in accordance with department policy.
  17. Must be Bilingual English/Spanish

Protective Service Worker

Receive and investigate reports of elder abuse and self-neglect. Provide consultation and referrals as necessary. Complete comprehensive assessments of the elder’s needs, risks and capacity to make decisions. Provide problem-focused, goal-oriented, short-term casework/counseling interventions to elders determined to be suffering from a reportable condition of abuse, neglect, financial exploitation and/or self-neglect. Ensure all documentation is entered into Harmony APS computer software in accordance with protective service regulations and agency policies


    1. A Master’s degree from an accredited school in social work, psychology, counseling, human development, nursing or gerontology plus at least one year of experience in counseling, casework, or case management preferably in a Protective Services, domestic violence or crisis intervention capacity; OR a Bachelor’s degree from an accredited school in social work, psychology, counseling, human development, or gerontology plus at least two years’ experience in counseling, casework or case management providing protective, domestic violence or crisis intervention services.
    2. Prior experience working with elders preferred; sensitivity to elder issues required.
    3. Must demonstrate strong assessment skills.
    4. Effective client advocacy skills and the ability to empower elders as well as people with disabilities in improving the quality of their lives.
    5. Knowledge of Home Care and MassHealth Programs, as well as other community resources and basic knowledge of gerontology issues preferred.
    6. Strong written, interpersonal, and presentation skills that convey a positive attitude and build relationships with clients and coworkers in an urban, multi-ethnic and racially diverse environment.
    7. Must be organized and detail oriented, possess strong time management and priority settings skills with the ability to handle diverse responsibilities and to work independently with minimal supervision.
    8. Strong computer knowledge, skilled in Microsoft office programs, and proficient typing.
    9. ASAP and EOEA documentation experience preferred.
    10. Ability to work in a fast-paced and changing environment.