Options Counseling

Options Counseling is a person-centered, individual decision support process that takes in the consumer’s needs, preferences, values, and individual circumstances.

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Central Boston Elder Services

What Is Options Counseling?

The Options Counselor is there to assist seniors aged 60 and over, persons with disabilities of any age, family members and caregivers, individuals facing rehab or nursing facility admission, and individuals entering or residing in a nursing facility who are not on MassHealth.

The counselors advise people who are soon to be discharged from a hospital or rehab facility; have been admitted to a long-term care facility following a hospital stay; are facing admission to or residing in a nursing facility, or can remain in the community if a family caregiver receives needed assistance.

Please contact our Options Counselors for more information or to make an appointment. They will visit you in your own home, meet you in the hospital, or meet with you in a nursing home or in a rehab facility. They are also available by telephone and email.

You May Have Questions

We can help with questions like:

  • Can I live in the community safely and independently?
  • What services and supports are available for me in my home?
  • Can I go to a rehab facility or nursing home temporarily and then return to my home?
  • What services, assistive devices, or home modifications are available to support me in my home?
  • Will my insurance cover the costs, and if not, what funding resources may be available for services and support?
It's Free

The program is funded by the Commonwealth of Massachusetts Executive Office of Elder Affairs and the Massachusetts Rehabilitation Commission and offered through the Suffolk County Aging and Disability Resource Consortium, a group of non-profit elder service and disability organizations.

The Time is Now

An Options Counselor can help you develop your long-term care plan and connect you to options and supports that help you remain in the community whether you are:

  • In a nursing home
  • In the hospital
  • In a rehabilitation facility
  • In a community setting
  • Or in your own home
CBES Centenarians 2013

Services We Provide

  • Unbiased information about long-term services and supports
  • Assistance with referrals and resources as needed
  • Information about resources available to pay for the services
  • Referrals to experts in the field of your particular disability
  • A consumer-driven approach that ensures that your choices are respected
  • Follow up and help with planning the next steps
  • Counseling when and where you need it
Neicey Skeens 1x

Meet The Counselor

Neicey Skeens

Phone: 617.277.7416
Email: [email protected]

Contact Us

This is why we do what we do...

“CBES services are outstanding. They serve an area that no one else does.”

John Joshua King, Volunteer

What our clients say...

“My CBES care worker is caring; she visits regularly and always wants to know what my needs are.”

Patricia Lester, Client

This is how we care...

“The care managers really care and work hard to get customers the services they need to remain at home.”

Bessie Payne, Rental Manager