Become a Provider

Central Boston Elder Services (CBES) is a vital part of the Boston Consortium, which includes three Aging Services Access Points (ASAPs): Boston Senior Home Care, Central Boston Elder Services, and Ethos. Our mission is to support seniors and individuals with disabilities in the city of Boston, enabling them to live independently and thrive within their communities.

Becoming a Provider

Request For Proposal

The Executive Office of Aging & Independence (AGE) contracts with 24 Aging Services Access Points (ASAPs) to administer programs for persons 60 years of age and over. The Boston Consortium is made up of three ASAPs (Boston Senior Home Care, Central Boston Elder Services, & Ethos) that administer the homecare and special programs in the city of Boston. Each ASAP determines the consumer’s eligibility for services and contracts directly with the provider agency.

Services purchased through our contracted vendors include:

Adult Day Health
Aide Assisted Transportation
Alzheimer’s/Dementia Coaching
Assistive Technology
Behavioral Health Services
Chore Services
Companion Services
Dementia Day Program
Competency Evaluations
Electronic Comfort Pets
Emergency Shelter Services
Environmental Accessibility Adaptations
Evidence-Based Education Programs (EBPs)
Goal Engagement Program
Grocery Shopping and Delivery
Habilitation Therapy (Alzheimer’s Coaching)
Home Delivered Meals
Home Delivery of Prepackaged Medications
Home Health Services (Skilled Nursing Care, Physical Therapy, Occupational Therapy, Speech Therapy, and Home Health Aide)
Homemaker
Laundry Services
Legal Services
Medication Dispensing System
Orientation and Mobility (O&M)(formerly Vision Rehabilitation)
Peer Support
Personal Emergency Response System (PERS) and Enhanced PERS
Short-Term Respite Care
Supportive Day Program
Supportive Home Care Aide Services
Transitional Assistance; Translation/Interpretation
Transportation Services
Video Communication and Monitoring
Wanderer Locator Service

Becoming a provider

Request For Proposal

The Request for Proposal does not commit any individual ASAP to award a contract or to pay for costs associated with preparing this proposal. Each ASAP negotiates its own rates and reserves the right to accept or reject any proposal. Successful proposals will result in contracts effective October 1, 2025. Each ASAP will make an individual determination to award a one, two, or a maximum of three-year contract.
Women, minority-owned, and small businesses are encouraged to apply.
Central Boston Elder Services is an Affirmative Action/Equal Opportunity Employer.
For Homemaker/Personal Care/Supportive Home Care Aide services, please refer to the EOEA Notice of Intent website:

Learn More About the Provider Contract Management System

Request for Proposal submissions are now closed.

RFP Q&A

Questions Relating to RFP Submissions

Is it a written paper submission and USB, or USB only is sufficient?
Do we need to submit RFP in USB to each ASAP? We need a physical flash drive and snail mail it with documents?
We cannot upload everything to a portal online somewhere?
I still need to provide the thumb drive with all the sections included even if my agency is approved and on the EOEA approved provider list right?

Answer

Flash drive (USB or USB-C) submission is required for Boston Consortium's 2025 RFP. Proposals must be submitted, in their entirety, on a thumb drive (USB or USB-C accepted) enclosed in a sealed package marked “Sealed Bid” to each ASAP (one flash drive per ASAP). There should not be any hand-written responses. As proposals are received, each individual ASAP will be contacting the individual listed on the cover letter to confirm receipt. Please include a printed copy of the cover letter with your submission in case the flash drive cannot be opened.

Please refer to the RFP Q&A document below for the complete list of questions and responses.

Questions Relating to Financial Requirements

Can Management prepared financial statements be accepted?
Please discuss the financial requirement again- also if we are attesting to MH in May 2025, do we need to submit financial again to ASAP?
Are newly formed companies at a disadvantage in the RFP process? Specifically, if we're able to create all of the documentation & processes? Asking specifically around the financial submission requirement
For audited financial statements, are you looking for the last fiscal year or last three years?
For audited financial statements, is it an entity-wide budget or program budget?

Answer

Refer to the Financial Requirements in the Information and Instructions folder.

Please refer to the RFP Q&A document below for the complete list of questions and responses.

Questions Relating to Executive Order 504 Provider Certification and Data Security Addendum

My question is Provider Certification and Data security Addendum. Can you explain what certificate is this?
Not sure what the Provider Certification and Data Security Addendum is, could you please elaborate more?
Please provide more details about the Provider Certification and the Data Security Addendum (Executive Order 504)
In regards to the computer hardware software minimum requirements certification form, what is really needed?

Answer

Please review the Executive Order 504 Provider Certification and Data Security Addendum document in the State Requirements & Regulations folder.

Please refer to the RFP Q&A document below for the complete list of questions and responses.

Questions Relating to PCMS

Not sure what the PCMS is? What is the link?
So, If we are on PCMS and have already submitted, how do you open again for editing?
Is Vision Rehabilitation a purchased service for this round? Vision Rehabilitation is exempt from the PCMS
system. What should we do?
If we completed the PCMS. Do we still need to sumbit RFP application form to each ASAP?

Answer

PCMS: Information about accessing PCMS can be found here, https://www.mass.gov/how-to/procurement-andcontractsmanagement-system-pcms-access-request. For all home care entities and non-home care entities, you are required, per the Executive Office of Aging & Independence (AGE) to be registered on PCMS. The Request for Proposal (RFP) submission with the Boston Consortium is a separate requirement. The Boston Consortium will not be relying on the PCMS to review any of the required documentation.

Please refer to the RFP Q&A document below for the complete list of questions and responses.

AWARDED CONTRACTS
Central Boston Elder Services Will Be Awarding Contracts To The Following Organizations, Effective October 1, 2025

The Boston Consortium, comprised of Boston Senior Home Care, Central Boston Elder Services, and Ethos, the three Aging Service Access Points (ASAPs) that serve Boston, have completed the proposal review process. Contracts are awarded based on thorough review of Providers RFP submissions and individual ASAP service needs. Some contracts may be awarded on a conditional basis. The providers listed below have been determined eligible to receive contract awards.

Providers should check each member of the Boston Consortiums individual website, Ethos, BSHC and CBES, to determine their contract award status with that ASAP.

All contracts issued through this procurement will begin on October 1, 2025 and will terminate on September 30, 2028.

The Boston Consortium would like to take this opportunity to thank all providers that submitted proposals in response to this solicitation.