Our goal is to hire a diverse group of talented individuals who are committed to the Agency’s mission of ensuring the safety and well being of elders and those with disabilities residing in the Greater Boston area.

If your passion is to join an organization where you can make a difference, have a positive impact on the lives of others, Central Boston Elder Services is the place for you!


Diversity at Central Boston Elder Services is not a goal, but rather a journey. It is an endless process identifying and incorporating differences in an ever-changing world. At CBES, we understand the importance of diversity and are passionate about the mission we have undertaken. Acknowledging and taking advantage of differences in who we are, how we think, how we contribute ultimately creates a workforce that is more productive and accepted in the marketplace.


CBES Human Resources – Recruitment
Call: 617.277.7416
Fax: 617.277.5025


2315 Washington Street
Roxbury, MA 02119

To learn more, please review the list of employment opportunities outlined below.

List of Positions

Bilingual Care manager

The Bilingual Care Manager will interview elders (in their native tongue) for home care services to determine eligibility in home, hospital, nursing home, or other appropriate location. Conduct initial and periodic assessments within required time frames of elders’ physical, social, emotional and environmental status to determine needs. Complete all home visits and paperwork within guidelines of EOEA regulation and Agency policy.

  1. Develop a comprehensive service plan with elders, utilizing:
    • Informal supports (family, friends, clergy, etc.)
    • Community resources (medical, legal, housing, etc.)
    • Home care purchased services
  2. Implement service plan through contact and coordination with support persons, resources, and home care provider agencies.
  3. Advocate for elders when necessary. Encourage elder’s participation in service plan implementation. Provide Information and Referral Services when needed. Refer elders to other appropriate programs, including Medicaid Waiver, Respite, and Managed Care in Housing or other available and appropriate resources.
  4. Maintain up-to-date client records, including progress notes and all other required forms. Complete and submit to supervisor on a timely basis all home care forms, referral forms, and data entry documents as required by EOEA regulation and Agency policy.
  5. Provide translation between CBES staff and non-English-speaking clients as needed.
  6. Provide access to essential services to elders in the community by translation of functional needs to CBES Intake staff and other community service vendors.
  7. Provide translation of written material, e.g., brochures, letters, forms, etc., when needed.
  8. Complete, review and submit all statistical information and other administrative paperwork as required by Care Manager Supervisor and/or current Agency policy.
  9. Assist elders with housing issues, public assistance, insurance and financial benefits, long-term care admissions, legal issues, including identifying needs, locating resources and completing all applications and paperwork as necessary.
  10. Identify elders in at-risk situations, including abuse, neglect and financial exploitation. Report to and collaborate with appropriate crisis intervention agency, including Protective Services and Elders at Risk programs, to alleviate abuse, neglect and other crises.
  11. Coordinate service provision to elders, including collaboration with vendors, health care providers, and other human services agencies. Administer clustered service delivery, including completion of block service authorizations and facilitation of site meetings on a regular basis.
  12. Participate in Quality Assurance process of home care service delivery in accordance with EOEA regulation and Agency policy, including peer Care review and home visits. Provide feedback on vendor service provision for annual audits.
  13. Update professional skills, knowledge of community resources and gerontological issues. Keep informed of all current Agency and EOEA regulations, policies and procedures.
  14. Attend all required meetings and training.
  15. Complete other tasks as periodically assigned by Agency administration.
  16. Other duties as assigned

Director of Financial Planning & Analysis

Reporting to the CFO, the Director of Financial Planning and Analysis is a key member of the finance leadership team with primary responsibility for planning, budgeting, reporting, data and financial systems. He/She will manage the annual budgeting and rolling forecast processes, which includes but is not limited to the development and distribution of financial reports required to respond to internal and external monetary related inquires.

  1. Bachelor’s degree in finance or accounting, and/or equivalent work experience/training.
  2. 10+ years of progressive financial management experience.
  3. Good General Ledger accounting skills.
  4. Excellent analytical skills and solid understanding of GAAP.
  5. Knowledge and experience of Microsoft Office products.
  6. Knowledge and experience of Microsoft Dynamics.
  7. Ability to analyze, prioritize and organize multiple work tasks to consistently meet deadlines.
  8. Excellent people and customer service skills in working with senior budget leaders.
  9. Ability to work independently with minimum supervision.
  10. Ability to maintain strict confidentiality standards.
  11. Attention to detail and accuracy.
  12. Ability to maintain harmonious working relationships with otheremployees and outside professionals.
  13. Ability to work collaboratively as a member of a team.
  14. Ability to function under pressure, in a fast-paced human service environment.
  15. Flexibility in responding to on-going system and Agency changes.

Geriatric Support Services Coordinator (GSSC)

The Geriatric Support Services Coordinator (GSSC) is the care manager assigned to work with SCO enrollees and is a member of the Primary Care Team (PCT).  The GSSC is responsible to coordinate and provide community social services to SCO enrollees in accordance with the SCO’s policies, procedures and practices.


  1. Bachelor’s Degree and two years professional experience in case management, service coordination, outreach and/or advocacy with persons over the age of 65 preferred.
  2. Ability to assess clients and their needs and knowledge of the community-based service network.
  3. Excellent interpersonal and problem-solving skills required.
  4. Ability to work with a diverse population and within a multi-disciplinary team.
  5. Access to car required.
  6. Knowledge of other languages preferred.
  7. Ability to walk stairs.
  8. Ability to carry a laptop and documents required to complete a home visit.

Human Resources Generalist

The Human Resources Generalist will work in a fast-paced environment serving as the main point of contact for employees/vendors seeking information regarding HR related matters. He/she will undertake a wide range of HR tasks which include the day-to-day processing of paperwork to the more complex sourcing of information to complete excel staffing reports. The Human Resources Generalist will be responsible for but not limited to, the management of the HR/ADP system, HRIS reporting, processing HR documents, preparing reports, and assisting with benefit-related matters. He/she will provide clerical and administrative support to members of the Human Resources Team in addition to communicating with the CHRO, keeping her abreast of all related matters.


    1. Bachelor’s degree preferred in Business Administration, HR, or related field with at least three years of relevant experience. 
    2. Associate degree with at least 5 years of direct work experience. 
    3. Previous experience working in an HR Department. 
    4. Employee relations experience, labor relations a plus but not required. 
    5. Experience working with highly sensitive / confidential matters. 
    6. Ability to function well under pressure in a fast-paced environment. 
    7. Proven ability to work on multiple projects simultaneously. 
    8. Ability to work with minimal supervision. 
    9. Excellent verbal, written, and communication skills.
    10. Must be organized, detail-oriented and possess strong time management and priority setting skills. 
    11. Able to work in a multi-office, highly diverse work environment. 
    12. Working knowledge of HRIS system required, specifically ADP. 
    13. Proficiency in Microsoft Office suite, including Word, Excel, and Power Point.

Protective Service Advocate

Receive and investigate reports of elder self-neglect: eviction and homelessness prevention.  Work effectively with housing resources, housing authorities and community providers toward the goal of obtaining safe and adequate housing for elders in our community.  Complete comprehensive assessments of the elder’s needs, risks and capacity to make decisions.  Provide problem-focused, goal-oriented, short-term casework/counseling interventions to elders determined to be suffering from a reportable condition of self-neglect.  Tasks will include (but not limited to) accompanying elders to court, completing necessary documentation to secure alternate housing. Ensure all documentation are entered into Harmony APS computer software in accordance with protective service regulations and agency policies.


    1. Receive reports of elder self-neglect related to eviction concerns. Obtain all required verifications and other related documentation to complete application process.
    2. Complete comprehensive assessments within 30 calendar days from date of referral.
    3. Provide Crisis management for elder related issues around potential eviction/homelessness.
    4. Assess elder’s capacity to consent to Protective Services Housing Advocate and ability to understand consequences of pending housing concerns.
    5. With elder’s consent, contact relevant collaterals.
    6. Research and be familiar with best practices in Protective Services and with Housing Court to allow for evolving and continuing success of intervention and initiatives.
    7. Working knowledge of housing resources and services available: such as HUD, BHA, Elder’s Living at Home
    8. Conduct thorough investigations of reports of elder self-neglect within regulated time frames, including interviewing the elder and contacting collateral sources for information. Consult with supervisor throughout investigation and on case opening.
    9. Continually assess and document elder’s level of risk and respond to factors placing elder at risk.
    10. Meet weekly or more frequently if needed, with designated PS Supervisor to review cases, discuss case determinations, risk assessments, and changes in consumer status.
    11. Complete all APS data entry and documentation as required by EOEA and CBES policies and procedures.

Protective Services Worker

The Protective Service Worker receive and investigates reports of elder abuse and self-neglect. Provides consultation and referrals as necessary. Completes comprehensive assessments of the elder’s needs, risks and capacity to make decisions. Provides problem-focused, goal-oriented, short-term casework/counseling interventions to elders determined to be suffering from a reportable condition of abuse, neglect, financial exploitation and/or self-neglect. Ensures all documentation is entered into Harmony APS computer software in accordance with protective service regulations and agency policies.


1. Protective Service Worker must be fluent in the English language in both written and verbal capacities.

2. A Bachelor’s degree from an accredited school in social work, psychology, counseling, human development, or gerontology plus at least two years’ experience in counseling, casework or case management providing protective, domestic violence or crisis intervention services.; or a Master’s degree from an accredited school in social work, psychology, counseling, human development, nursing or gerontology plus at least one year of experience in counseling, casework, or case management preferably in a Protective Services, domestic violence or crisis intervention capacity. Prior experience working with elders preferred; sensitivity to elder issues required.


CBES Benefits

The Benefits Package includes but is not limited to:

    • Blue Cross / Blue Shield Health & Dental coverage – effective first day of employment
    • Paid Vacation, Holidays, Personal, and Sick Days
    • Retirement Plan – 403B
    • Tuition Assistance
    • Short/Long Term Disability Insurance – Employer Paid
    • Life Insurance – Employer Paid
    • Health Reimbursements and Flexible Spending Accounts
Interested Applicants

We are committed to building a pipeline of talent. If you are interested in making a difference, please submit your resume for future consideration.

Send us your resume
fax: 617.277.5025